{"id":73688,"date":"2025-05-06T12:05:22","date_gmt":"2025-05-06T10:05:22","guid":{"rendered":"https:\/\/staging.ivicollection.com\/?page_id=73688"},"modified":"2025-12-16T14:52:58","modified_gmt":"2025-12-16T13:52:58","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/www.ivicollection.com\/en\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Do you have questions, concerns or need help with your order?<\/p>

Feel free to contact us either via our\u00a0contact form<\/strong><\/a> or by phone on 0221\/96446922 (Monday to Friday from 9 am to 6 pm).<\/p>

You can also write to us on WhatsApp<\/a><\/strong>. We will process your request as quickly as possible.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

ORDER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tDo I need an user account to place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You do not need a user account to place an order in our online store. However, you can\u00a0create a user account<\/strong><\/a>\u00a0at any time in just a few steps. The user account must be confirmed by email.<\/p>

The advantage of a user account is that you have an overview of all information about your orders and returns. You also don\u2019t have to re-enter your details every time you place an order.<\/p>

The user account is of course free of charge and can be deleted at any time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tWhich countries can I order to?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We currently deliver our collections to Germany, Belgium, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Luxembourg, Monaco, the Netherlands, Poland, Portugal, Sweden, Spain, the Czech Republic and Austria.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tCan I change my delivery address at a later date?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you notice it directly, you are welcome to contact us using our\u00a0contact form<\/strong><\/a>\u00a0or by telephone on +49 221 96 44 69 22.<\/p>

As we want to deliver your order as quickly as possible, we will send it directly to our warehouse so that it can be packed and dispatched there. Therefore, unfortunately, you will not be able to change your address afterwards.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tWho can I contact if a part of my order is missing\/incorrect?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you have received the wrong item or a part of your order is missing, please contact our customer service (shop@ivicollection.com<\/strong><\/a>) and we will help you as quickly as possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

PAYMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tWhat payment methods do we offer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can pay via PayPal, invoice or direct bank transfer.<\/p>

You need a PayPal account to pay via PayPal. You will then be automatically redirected to PayPal and can log in with your login details.<\/p>

The purchase via invoice is processed by our partner Ratepay. This payment option is only available for orders within Germany.<\/p>

If you select the direct bank transfer payment method in the order step, you will receive an invoice with the order confirmation. You then transfer the invoice amount directly to our bank account, stating the order number.<\/p>

You can find an overview of all payment methods\u00a0here<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tCan I shop at IVI without risk?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Of course. At IVI, we handle your data with care and you can easily return items if you don\u2019t like them or they don\u2019t fit. Your money will be refunded as soon as possible.<\/p>

If you have any questions or problems, you can always contact our customer service\u00a0(shop@ivicollection.com<\/a>).<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tWhere can I find my invoice?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We will send you a shipping confirmation and your invoice by email after your order. If you need your invoice again at a later date, you can find it under \u201cMy account\u201d and \u201cMy orders\u201d.<\/p>

If you purchase by invoice, your invoice will be sent to you by our partner Ratepay in a separate email.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

SHIPPING<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow much are the shipping costs?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

a) within Germany shipping costs are 5,95\u20ac
b) for shipping to EU countries shipping costs are 8,95\u20ac<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tWhat do I do in the event of transport damage?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If there is any transport damage to your order, please contact our customer service\u00a0(shop@ivicollection.com<\/a>)<\/strong>\u00a0and we will help you as quickly as possible.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow long does shipping take?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In-stock products are usually shipped within 2-3 working days within Germany.<\/p>

Shipping to EU countries usually takes 3-5 days.<\/p>

You can track your order from the moment it is dispatched using the shipment tracking function. You will find the tracking number in the shipping confirmation that we have sent you by email.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tWhat do I do if I receive incorrect items?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you have received an incorrect item or a part of your order is missing, please contact our customer service\u00a0(shop@ivicollection.com<\/a>)<\/strong>\u00a0and we will help you as quickly as possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

VOUCHERS & NEWSLETTER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow can I redeem my voucher code?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Voucher codes can be redeemed in the shopping cart. Enter the code in the field provided and click on \u201cApply voucher\u201d. The discount will be deducted immediately from the total amount.<\/p>

Important: Before completing the order, please make sure that the voucher has actually been redeemed and that the voucher value has been deducted from the invoice total. Vouchers can only be redeemed during the order process. Unfortunately, we can not apply the voucher retrospectively.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tWhat do I need to consider when redeeming voucher codes?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

1. Only one voucher code can be redeemed per order.<\/p>

2. Vouchers may be subject to certain conditions that are stated on the voucher. For example: a minimum order value, a validity period or a restriction regarding certain product groups.<\/p>

3. Vouchers can only be redeemed online during the order process. Unfortunately, we can not apply the voucher retrospectively.<\/p>

4. Vouchers cannot be paid out.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tWhy is my voucher code not working?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

There may be various reasons for this. Your voucher code may have already expired or can only be used on certain items or cannot be used in conjunction with other promotions, such as discounts.<\/p>

It could also be a typing error, try copying and pasting the voucher code again.<\/p>

If you are still having problems, please contact us at\u00a0(shop@ivicollection.com<\/a>)<\/strong>\u00a0and we will help you as soon as possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow can I subscribe to the newsletter?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Subscribe to our newsletter\u00a0right here<\/strong><\/a>\u00a0and be the first to hear about new products, discount promotions and current topics.<\/p>

Registration is of course free of charge and you can unsubscribe from our newsletter at any time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

RETURNS & REFUNDS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow can I return articles?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Returns within Germany are free of charge for you. Please use the returns label provided.<\/p>

Returns from other EU countries that are subject to a charge should be sent to the following address and must be insured:<\/p>

IVI GmbH
c\/o H.S. Fashion Logistics GmbH
Fuggerstra\u00dfe 20
49479 Ibbenb\u00fcren
Germany<\/p>

If something does not fit you or you do not like it for any reason, you are welcome to send it back to us. The items simply need to be unworn and in their original packaging. Above all, all labels must still be attached to the item of clothing.<\/p>

Returns within Germany are free of charge for you. Your order will include a shipping label for the return shipment. If you are returning all articles of your order, please also return the IVI box.<\/p>

And this is how it works:
\u2013 Fill out the returns form and state the reason for return.
\u2013 Stick the return label on the outside of the parcel and hand it in at the nearest DHL\/Post collection point.
\u2013 Unfortunately, an exchange via the returns form is not possible. Please place a new order in our online store.<\/p>

Please note that we do not cover the costs for returns outside of Germany. We ask you to send the goods back to us insured.<\/p>

If you do not follow our returns procedure, you will bear the direct costs for the return shipment. Please note that we do not accept returns that are sent carriage forward.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tIs it possible to exchange articles?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Unfortunately, an exchange via the returns form is not possible. Please place a new order in our online store.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow and when will I receive my refund?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

As soon as we have received your returned items, we will start the refund process. Your refund will be processed as quickly as possible and should take a maximum of 7 working days.<\/p>

Your money will be refunded in the same way as you paid.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow long can I return articles?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you wish to return an item, please pack the item with labels in the original packaging and send it back to us within 14 days.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

OUR PRODUCTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tWhat does IVI collection stand for?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

IVI collection stands for colorful, extraordinary designs on high-quality materials, especially silk.<\/p>

Our collections also include high-quality knitwear and solid silk products, making IVI your one-stop shop for a complete look.<\/p>

At IVI, we believe that luxurious fashion is not just for special occasions. Our products bring luxury to everyday life and show off your unique personality through statement prints and sophisticated details.<\/p>

Fashion should be fun and give you confidence, whatever your age or size.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow do I care for my IVI products properly?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our products are made from high-quality, durable materials so that you can wear them for a long time. Please follow the washing instructions on the label and use the correct detergent for the respective material. Meaning, a wool detergent for wool and a silk detergent for silk.<\/p>

Take a look at our\u00a0care instructions<\/strong><\/a>if you are unsure.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow do I find the right size?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Here<\/strong><\/a>\u00a0you can find our size chart and tips on how to measure yourself correctly.<\/p>

Always read through the product description and product details and note that our tunics are cut oversized and are therefore wide.<\/p>

If you are still unsure about the size, you can reach us via our\u00a0contact form<\/strong><\/a>. We are also happy to advise you by phone on 0221\/96446922 (Mon-Fri 9am-6pm).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

DATA PROTECTION & DATA SAFETY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tIs my data safe in the IVI onlineshop?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

At IVI, we handle your data with care. You can find all information on the subject of data security on our website under\u00a0data protection<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\tHow does IVI use my data?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We use your data to make your online shopping experience with us as good as possible. You can find more detailed information on the subject of data security on our website under\u00a0data protection<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ Do you have questions, concerns or need help with your order? Feel free to contact us either via our\u00a0contact form or by phone on 0221\/96446922 (Monday to Friday from…<\/p>\n","protected":false},"author":1394,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-73688","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ivicollection.com\/en\/wp-json\/wp\/v2\/pages\/73688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ivicollection.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ivicollection.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ivicollection.com\/en\/wp-json\/wp\/v2\/users\/1394"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ivicollection.com\/en\/wp-json\/wp\/v2\/comments?post=73688"}],"version-history":[{"count":4,"href":"https:\/\/www.ivicollection.com\/en\/wp-json\/wp\/v2\/pages\/73688\/revisions"}],"predecessor-version":[{"id":145807,"href":"https:\/\/www.ivicollection.com\/en\/wp-json\/wp\/v2\/pages\/73688\/revisions\/145807"}],"wp:attachment":[{"href":"https:\/\/www.ivicollection.com\/en\/wp-json\/wp\/v2\/media?parent=73688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}